

In short it appears they are shipping back to me someone else's iPhone 8, it even has 2 photos on it, prior owner apparently did not wipe the phone correctly. Apple doesn't know what to do and I've spoken to maybe a dozen people. trade ins and they no longer have a business relationship, despite the photos Apple sent me having an inspection label that says the vendor is Phobio. Eventually they refer me to a company called Phobio who handles their trade ins, I got a hold of a supervisor who assured me they no longer handle Apple's U.S. They promise an investigation and callbacks and do neither. Apple has taken me on a 2 week ride with customer support. To catch up on everything Apple announced during its "Unleashed" event, be sure to check out our comprehensive coverage.I sent in 2 brand new iPhone SE 2nd gen to Apple for trade in, one of them was accepted but the other, they are claiming I actually sent in a crusty old iPhone 8, they even showed me pictures of this device, they are offering 50% of the original offer for the SE. It seems as though that the amount of RAM the MacBook has does not impact the trade-in value a customer is ultimately quoted.Ĭustomers can use Apple's interactive trade-in panel during checkout for a new MacBook Pro to get the exact trade-in value their device has. For customers with the MacBook Pro with the M1 chip and 8-cores of CPU and GPU, 8GB of RAM, and 2TB of storage, Apple is offering up to $1,000 for trade-in. The new laptops, powered by either the M1 Pro or M1 Max chips, also introduce a completely new design, featuring smaller bezels, an all-black keyboard, redesigned internals, and more.Īs is always the case with Apple device trade-ins, the exact value will differ depending on the device's condition, when it was introduced, and its specific specifications.



The 14-inch MacBook Pro starts at $1,999, with the highest-end 16-inch MacBook Pro racking up a $6,099 price tag. The new 14-inch and 16-inch MacBook Pros are no jokes when it comes to price. Apple is offering customers up to $1,000 of trade-in value for the M1 MacBook Pro and M1 MacBook Air, giving customers who purchased the first round of Apple silicon Macs an incentive to upgrade to the new, more powerful MacBook Pros.
